Changes / Mattermost / New workspaces delay creation
Mattermost: Major incident: New workspaces delay creation
Summary
Mattermost reported major delays creating new workspaces affecting Cloud Sign-Up and Sign-Up, starting 2022-06-22 04:29 UTC and resolved at 2022-06-22 05:48 UTC (1 h 18 min). The vendor identified a communication issue with its DNS provider and implemented a fix.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: New workspaces delay creation
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2022-06-22 04:29 UTC
Before: not present
After: 2022-06-22 05:48 UTC
Before: not present
After: Cloud Sign-Up, Sign-Up
Before: not present
After: We are seeing a delay on creation of new workspaces.
Before: not present
After: We identified the root cause of the problem is a communication issue with our DNS provider. We are currently working on a mitigation of the impact.
Before: not present
After: We are continuing to investigate this issue.
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: New workspaces delay creation (this change) Mattermost reported major delays creating new workspaces affecting Cloud Sign-Up and Sign-Up, starting 2022-06-22 04:29 UTC and resolved at 2022-06-22 05:48 UTC (1 h 18 min). The vendor identified a communication issue with its DNS provider and implemented a fix. | Major incident |
All Mattermost changes → · Mattermost profile · Markdown · JSON