Struck in red is what Rootly removed; blue is what they added. Muted text is unchanged context.
BeforeAfter
RemovedTitle#1
Before: Investigating Increased Latency
After: removed
RemovedImpact#2
Before: minor
After: removed
RemovedStatus#3
Before: resolved
After: removed
RemovedStart time#4
Before: 2025-10-29 20:32 UTC
After: removed
RemovedResolved time#5
Before: 2025-10-29 21:40 UTC
After: removed
RemovedAffected components#6
Before: API, Mobile App, Slack App, Web Platform
After: removed
RemovedUpdateinvestigating#7
Before: We are currently investigating reports of increased latency across the Rootly platform. Users may experience slower-than-usual response times when performing actions.
At this time, paging and alerting are not impacted, and all core functionality remains operational.
Our engineering team is actively working to identify and mitigate the cause. We will provide updates as more information becomes available.
After: removed
RemovedUpdateidentified#8
Before: We've identified the issue and are working to towards mitigation.
After: removed
RemovedUpdateresolved#9
Before: We have fully resolved the latency issues that were affecting our service. All systems are should now be operating normally, and performance has returned to expected levels.
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.