rewindex

ChangesBandwidthMessaging Provisioning Delays

Bandwidth: Incident deleted: Messaging Provisioning Delays

Incident deletedDeleted by vendor (rule)Changed stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Bandwidth removed; blue is what they added. Muted text is unchanged context.

RemovedTitle#1
Before: Messaging Provisioning Delays
After: removed
RemovedImpact#2
Before: major
After: removed
RemovedStatus#3
Before: postmortem
After: removed
RemovedStart time#4
Before: 2026-10-02 03:04 UTC
After: removed
RemovedResolved time#5
Before: 2026-10-02 13:27 UTC
After: removed
RemovedAffected components#6
Before: Line Feature Management, Number Management Services - Line Feature Management
After: removed
RemovedUpdateinvestigating#7
Before: Bandwidth teams are investigating an incident impacting Messaging Provisioning requests. These requests are delayed in processing.
After: removed
RemovedUpdateidentified#8
Before: Teams continue work to restore expected portal performance.
After: removed
RemovedUpdateresolved#9
Before: This incident has been resolved.
After: removed
RemovedUpdatepostmortem#10
Before: Between 00:43 UTC and 13:53 UTC on October 2nd, messaging provisioning and deprovisioning requests experienced delays and intermittent failures. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
After: removed

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

History of this incident

TodayTuesday, October 20Tue, Oct 20

1 rewrite

Friday, October 2

1 incident change

All Bandwidth changesBandwidth profileMarkdownJSON