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CompaniesZoomIncidents

Zoom: Common Platform Voice Network Maintenance (Sydney, AU - SYD) November 6, 2026 (No Operational Impact)

MaintenancemaintenanceStatus: scheduledStarted Not resolved1 updatestspg.io (opens in new tab)

Affected components: Provider ExchangeZoom Phone - AUSTRALIA - Provider ExchangeZoom PhoneZoom Phone - AUSTRALIA - Zoom PhoneZoom Contact CenterZoom CX - AUSTRALIA - Zoom Contact CenterMeeting Dial-in/TelephonyZoom Meetings - Meeting Dial-in/TelephonyBYOC - PremisesZoom Phone - AUSTRALIA - BYOC - PremisesNative PSTNZoom Phone - AUSTRALIA - Native PSTNBYOC - PremisesZoom CX - AUSTRALIA - BYOC - Premises

Timeline of updates

  1. scheduled

    We will perform scheduled maintenance to our voice infrastructure, including Bring Your Own Carrier (BYOC), Provider Exchange (PEX), and native PSTN carriers during this time. We do not anticipate any service impact. Customers and partners with redundant trunks to both the SYD and MEL datacenter will notice the SYD peer temporarily offline, however all traffic will be automatically rerouted to MEL peer for the duration of the maintenance period.

    This maintenance is on CPL and its PSTN service supporting backend ZP and ZCC in SYD and MEL regions.

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Cite this

Maintenance posted by Zoom, started 2026-10-13 01:18 UTC, not resolved, 1 update(s).

Title
Common Platform Voice Network Maintenance (Sydney, AU - SYD) November 6, 2026 (No Operational Impact)
Vendor
Zoom
Date
URL
https://rewindex.com/company/zoom/incidents/3lvcldqrmzvc

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