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Zapier: Chat with Sales temporarily unavailable

No impact listedStatus: resolvededitedStarted Resolved (3.5 h)3 updatesstatus.zapier.com (opens in new tab)

Timeline of updates

  1. investigating

    Some visitors to zapier.com: http://zapier.com (opens in new tab) may be unable to start a chat with our Sales team right now. If you need help in the meantime, you can reach our Support team at https://zapier.com/app/get-help (opens in new tab). We're looking into this and will share an update as soon as we know more.

  2. monitoring

    Our chat system, Ada, has identified the issue and has implemented a fix for this issue from their end.

    We are see functionality start to return with our chat system, but will still be monitoring this situation until that upstream issue has been fully resolved.

    In the meantime, you can reach our Support team at https://zapier.com/app/get-help (opens in new tab)

  3. resolved

    This issue is not resolved, and our chat system should be working as normal.

    If you are still experiencing any issues, please reach out to our Support team at https://zapier.com/app/get-help (opens in new tab)

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on status.zapier.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Zapier, started 2026-11-04 20:28 UTC, resolved after 3.5 h, 3 update(s); edited after publishing.

Title
Chat with Sales temporarily unavailable
Vendor
Zapier
Date
URL
https://rewindex.com/company/zapier/incidents/01M6M3Z72594QTTSZP590QMHGK

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