# Zapier: Chat with Sales temporarily unavailable

> Zapier status incident “Chat with Sales temporarily unavailable” on 2026-11-04: impact none (vendor’s label), 3.5 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/zapier/incidents/01M6M3Z72594QTTSZP590QMHGK
Last updated: 2026-11-05T00:03:16Z

- Impact (vendor’s label): none
- Status: resolved · edited after publishing
- Started: 2026-11-04 20:28 UTC · Resolved: 2026-11-04 23:57 UTC · Duration: 3.5 h
- Updates: 3
- [Vendor status page: https://status.zapier.com/incidents/01M6M3Z72594QTTSZP590QMHGK](https://status.zapier.com/incidents/01M6M3Z72594QTTSZP590QMHGK)
- [Company: Zapier](https://rewindex.com/company/zapier.md)

## Timeline of updates

- **investigating** 2026-11-04 20:28 UTC: Some visitors to zapier.com: http://zapier.com may be unable to start a chat with our Sales team right now. If you need help in the meantime, you can reach our Support team at https://zapier.com/app/get-help. We're looking into this and will share an update as soon as we know more.
- **monitoring** 2026-11-04 22:42 UTC: Our chat system, Ada, has identified the issue and has implemented a fix for this issue from their end. We are see functionality start to return with our chat system, but will still be monitoring this situation until that upstream issue has been fully resolved. In the meantime, you can reach our Support team at https://zapier.com/app/get-help
- **resolved** 2026-11-04 23:57 UTC: This issue is not resolved, and our chat system should be working as normal. If you are still experiencing any issues, please reach out to our Support team at https://zapier.com/app/get-help

## Rewindex changes for this incident

- 2026-11-04 22:43 UTC: [Incident updated: Chat with Sales temporarily unavailable](https://rewindex.com/change/r193ecd210a5de9.md)
- 2026-11-05 00:03 UTC: [Incident updated: Chat with Sales temporarily unavailable](https://rewindex.com/change/r05b56087a6de9b.md)

## Cite this

Status incident (vendor impact label: none) posted by Zapier, started 2026-11-04 20:28 UTC, resolved after 3.5 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/zapier/incidents/01M6M3Z72594QTTSZP590QMHGK
- Citation: Zapier, “Chat with Sales temporarily unavailable” (2026-11-04 20:28 UTC). Archived by Rewindex: https://rewindex.com/company/zapier/incidents/01M6M3Z72594QTTSZP590QMHGK (CC BY 4.0).
- Markdown link: `[Zapier: Chat with Sales temporarily unavailable (2026-11-04)](https://rewindex.com/company/zapier/incidents/01M6M3Z72594QTTSZP590QMHGK)`


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Canonical: https://rewindex.com/company/zapier/incidents/01M6M3Z72594QTTSZP590QMHGK · Markdown: https://rewindex.com/company/zapier/incidents/01M6M3Z72594QTTSZP590QMHGK.md · JSON: https://rewindex.com/api/v1/companies/zapier/incidents/01M6M3Z72594QTTSZP590QMHGK · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T05:03:17.755Z