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Xero: Global: Invoicing - some customers may be experiencing issues with accessing invoicing in Xero.

Impact: majorStatus: resolvedStarted Resolved (1.1 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Xero reported a major global invoicing outage affecting some customers, starting 2026-06-01 23:55 UTC and resolved 2026-06-02 01:00 UTC, lasting 1 h 4 min. A product release made invoicing unavailable; Xero implemented a fix and confirmed resolution.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Core Xero Products - Invoicing, Bills & QuotesInvoicing, Bills & Quotes

Timeline of updates

  1. identified

    We have identified what is preventing our customers trying to access invoicing in Xero. This is our top priority and we will update you as soon as we can.

  2. monitoring

    Our team has implemented a fix and we are currently monitoring the results.

  3. resolved

    Our team has resolved the issue impacting customers trying to access invoicing in Xero. We apologise for any inconvenience this has caused. A product release caused invoicing to become unavailable. We learn from every incident and put measures in place to prevent issues from happening again.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Xero profile · Recent Xero incidents · Markdown · JSON