# Xero: Global: Invoicing - some customers may be experiencing issues with accessing invoicing in Xero.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-06-01 23:55 UTC · Resolved: 2026-06-02 01:00 UTC · Duration: 1.1 h
- Updates: 3 · Affected components: Core Xero Products - Invoicing, Bills & Quotes, Invoicing, Bills & Quotes
- [Vendor status page: https://stspg.io/9jkdqkpm847y](https://stspg.io/9jkdqkpm847y)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Summary

Xero reported a major global invoicing outage affecting some customers, starting 2026-06-01 23:55 UTC and resolved 2026-06-02 01:00 UTC, lasting 1 h 4 min. A product release made invoicing unavailable; Xero implemented a fix and confirmed resolution. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-06-01 23:55 UTC: We have identified what is preventing our customers trying to access invoicing in Xero.  This is our top priority and we will update you as soon as we can.
- **monitoring** 2026-06-02 00:38 UTC: Our team has implemented a fix and we are currently monitoring the results.
- **resolved** 2026-06-02 01:00 UTC: Our team has resolved the issue impacting customers trying to access invoicing in Xero. We apologise for any inconvenience this has caused.  A product release caused invoicing to become unavailable. We learn from every incident and put measures in place to prevent issues from happening again.

## Rewindex changes for this incident

- 2026-06-01 23:55 UTC: [Major incident: Global: Invoicing - some customers may be experiencing issues with accessing invoicing in Xero.](https://rewindex.com/change/iedfdd8e31502ee.md)


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Canonical: https://rewindex.com/company/xero/incidents/648xbc66whfg · Markdown: https://rewindex.com/company/xero/incidents/648xbc66whfg.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/648xbc66whfg · Generated 2026-10-18T09:43:44.286Z