WorkOS change history: SSO API Latency Degradation Caused by Transient Capacity Constraints

WorkOS reported major SSO degradation, with increased latency and intermittent timeouts between 14:40 and 14:53 UTC, caused by temporarily reduced capacity following an infrastructure event. The incident record started at 2026-04-20 19:16 UTC and resolved at 2026-04-20 19:17 UTC (1 min); SSO login performance returned to normal.