rewindex

CompaniesWixIncidents

Wix: Finished Maintenance for Customer Care Chat

MaintenancemaintenanceStatus: resolvedStarted Resolved (55 min)2 updatesstspg.io (opens in new tab)

Affected components: ChatbotCustomer Care - Chatbot

Timeline of updates

  1. identified

    Due to a planned maintenance, contacting Customer Care via Chat may be temporarily unavailable between 12pm-1pm UTC

  2. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Maintenance posted by Wix, started 2025-12-31 11:40 UTC, resolved after 55 min, 2 update(s).

Title
Finished Maintenance for Customer Care Chat
Vendor
Wix
Date
URL
https://rewindex.com/company/wix/incidents/p7cgftcn8yqd

Wix profileRecent Wix incidentsAll outages on December 31, 2025Wix in December 2025MarkdownJSON