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Wise: Issues with login and transfers

MinorStatus: resolvedStarted Resolved (3.5 h)4 updatesstspg.io (opens in new tab)

Affected components: 💸 Payments📰 Website🔗 API💱 Account📱 Mobile App

Timeline of updates

  1. identified

    We are currently experiencing issues on our platform due to a third party provider reporting an outage. As a result, some customers might experience issues when using our website or making payments. Our team is already working on a solution. This issue might impact Wise Platform API customers too.

  2. identified

    We are aware that some customers are experiencing issues using our mobile apps. Our team continues to monitor the third party service provider outage and will report updates as they become available.

  3. monitoring

    A fix has been implemented and we are monitoring the results. We will continue to report updates as they become available.

  4. resolved

    This incident has been resolved, all services are operational.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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