Vonage: Voice - Sydney Data Center Intermittent Call Issues
Timeline of updates
- resolved
We can confirm this problem has been resolved, and all services have been restored. The following services may have intermittently experienced issues creating and updating calls in the Sydney Data Center (ap-4) from 2025-Jan-24 01:58 UTC until 02:14 UTC: Voice API Conversation API Programmable SIP SIP Trunking and calls in other data centers have not been impacted. Please let support@api.vonage.com know if you continue to experience problems with this. A post-mortem will be published in the next few days.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2025-01-24 12:12 UTC, resolved after 0 min, 1 update(s).
- Title
- Voice - Sydney Data Center Intermittent Call Issues
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/yqp8ccbpvp3y
Vonage profileRecent Vonage incidentsAll outages on January 24, 2025Vonage in January 2025MarkdownJSON