Vonage: Service Issue in Platform - SMS API
Timeline of updates
- resolved
We have identified an issue where some customers may have experienced delivery problems with SMS MTs. The issue lasted for less than 10 minutes, from 2025-03-31 8:02 UTC to 2025-03-31 8:12 UTC. The impact was limited to customers sending outbound SMS via the SMS API. Our Engineering team has identified the root cause and implemented a fix. The incident is now resolved.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2025-03-31 09:52 UTC, resolved after 0 min, 1 update(s).
- Title
- Service Issue in Platform - SMS API
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/w9k6d1ys302f
Vonage profileRecent Vonage incidentsAll outages on March 31, 2025Vonage in March 2025MarkdownJSON