Vonage: Video API - EU-WEST-1 Region - Standard Archiving Failure
Timeline of updates
- resolved
At 4/12 12:15 UTC, a standard archive server in our EU-WEST-1 region alerted. Our engineering team took action and remediated the situation immediately to mitigate impact. Upon further investigation we have identified that one or more archives may have been lost during this process.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2023-04-12 18:22 UTC, resolved after 0 min, 1 update(s).
- Title
- Video API - EU-WEST-1 Region - Standard Archiving Failure
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/tn21cmpgkrbl
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