Vonage: Video API Server Connectivity Issues
Timeline of updates
- resolved
Between 2024/07/11 00:00:00 UTC and 03:24:00 UTC, customers would have experienced connectivity problems to our logging servers because of the SSL certificate issue. As a result, customers may have experienced issues accessing the session logs during this period. The issue has been resolved now. Please reach out to support@api.vonage.com if you have any further questions.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Vonage, started 2024-07-11 03:17 UTC, resolved after 1.1 h, 1 update(s).
- Title
- Video API Server Connectivity Issues
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/rrblvjj8104s
Vonage profileRecent Vonage incidentsAll outages on July 11, 2024Vonage in July 2024MarkdownJSON