Vonage: Service issue in Voice platform
Timeline of updates
- resolved
This issue has been identified as a third-party provider issue. Some customers may have experienced outbound call failures using our Voice API and SIP trunking during the impacted period. The following services were impacted from [16-07-2024 11:15] UTC until [16-07-2024 11:26] UTC. Voice API SIP Trunking All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this. A post-mortem will be published in the next few days.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2024-07-16 11:55 UTC, resolved after 2.0 h, 1 update(s).
- Title
- Service issue in Voice platform
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/mt6v5prbcfqp
Vonage profileRecent Vonage incidentsAll outages on July 16, 2024Vonage in July 2024MarkdownJSON