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Vonage: Issues impacting Customer Dashboard Aggregations for Verify v2

MinorStatus: resolvedStarted Resolved (1.1 h)2 updatesstspg.io (opens in new tab)

Affected components: Reporting & DataVonage Dashboard - Reporting & Data

Timeline of updates

  1. investigating

    We are currently investigating an issue impacting aggregation data for Verify v2 displayed in the Customer Dashboard starting at 2026-09-28 21:00 UTC. Our engineering team has been engaged and is actively investigating the root cause. We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

  2. resolved

    Vonage services have been fully restored following today's service interruption, which began at 2026-09-28 21:00 UTC. Full resolution has been confirmed effective 2026-09-29 00:53 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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