# Vonage: Issues impacting Customer Dashboard Aggregations for Verify v2

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-29 00:08 UTC · Resolved: 2026-09-29 01:15 UTC · Duration: 1.1 h
- Updates: 2 · Affected components: Reporting & Data, Vonage Dashboard - Reporting & Data
- [Vendor status page: https://stspg.io/zd1xc3lmn1m3](https://stspg.io/zd1xc3lmn1m3)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **investigating** 2026-09-29 00:08 UTC: We are currently investigating an issue impacting aggregation data for Verify v2 displayed in the Customer Dashboard starting at 2026-09-28 21:00 UTC. Our engineering team has been engaged and is actively investigating the root cause. We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
- **resolved** 2026-09-29 01:15 UTC: Vonage services have been fully restored following today's service interruption, which began at 2026-09-28 21:00 UTC. Full resolution has been confirmed effective 2026-09-29 00:53 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com


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Canonical: https://rewindex.com/company/vonage/incidents/m6lpnx74v8zb · Markdown: https://rewindex.com/company/vonage/incidents/m6lpnx74v8zb.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/m6lpnx74v8zb · Generated 2026-10-19T23:37:13.923Z