Vonage: [Voice] PSIP and SIP Trunking Services – Intermittent Service Degradation
Timeline of updates
- resolved
The PSIP and SIP Trunking services were impacted between 2025-10-24 14:15 UTC and 2025-10-24 21:05 UTC in the US East and US West regions. During this period, customers may have experienced an intermittent increase in post-dial delay (PDD)and timeouts on calls routed through the affected regions. We can confirm this problem has been resolved, and all services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2025-10-25 14:09 UTC, resolved after 0 min, 1 update(s).
- Title
- [Voice] PSIP and SIP Trunking Services – Intermittent Service Degradation
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/lwwzd094ml4s
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