Vonage: Jumper.ai Login Issues
Timeline of updates
- resolved
We have identified an issue affecting logins on the Jumper.ai dashboard. Some customers may have experienced issues receiving OTPs to log in between 2026-02-01 09:38 AM UTC and 2026-02-01 13:00 UTC. The list of services that were impacted has been confirmed as: Product - Jumper.ai and Service - Login - MFA - Email OTP A fix has been implemented, and we can confirm that customers are now able to receive OTPs to log in successfully. The issue has been successfully resolved, and service stability has been restored. As a result, no additional updates will be provided regarding this matter.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2026-02-02 14:25 UTC, resolved after 0 min, 1 update(s).
- Title
- Jumper.ai Login Issues
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/lgpd5fbrj4y6
Vonage profileRecent Vonage incidentsAll outages on February 2, 2026Vonage in February 2026MarkdownJSON