Vonage: USA SMS - Delivery degradation towards a carrier partner's network affecting 10DLC numbers
Timeline of updates
- resolved
Vonage services have been fully restored following yesterday’s service interruption in customers' ability to connect to 10-digit long numbers. Full resolution has been confirmed effective 15:33 UTC. You will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact [api.support.vonage.com OR https://www.vonage.com/support/] (opens in new tab)
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Vonage, started 2026-04-28 17:51 UTC, resolved after 22 h, 1 update(s).
- Title
- USA SMS - Delivery degradation towards a carrier partner's network affecting 10DLC numbers
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/h0yjpcrv9lb3
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