Vonage: Voice API Issue in the US Region
Timeline of updates
- resolved
We have resolved an issue affecting Vonage Voice API in the US West region. Between approximately 19:51 UTC and 19:57 UTC on August 28, 2026, a subset of customers may have experienced intermittent API request failures when making call attempts. The issue was caused by a problem with our data center’s Network Load Balancer (NLB) in the US West region. Our engineering team identified and resolved the issue. The overall global traffic impact was minimal.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2026-08-28 20:38 UTC, resolved after 55 min, 1 update(s).
- Title
- Voice API Issue in the US Region
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/dr4rfxx3t7vr
Vonage profileRecent Vonage incidentsAll outages on August 28, 2026Vonage in August 2026MarkdownJSON