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Vonage: Archiving server failure

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatevonageapi.statuspage.io (opens in new tab)

Timeline of updates

  1. resolved

    One archiving server in US EAST region had a failure around July 3rd 23:41 UTC. The few recordings ongoing at that point in that specific server would have been impacted. The issue was immediately resolved for any new recordings created after. Please contact support@api.vonage.com for any questions. For any specific issue, please report it with supporting data.

From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2022-07-04 17:15 UTC, resolved after 0 min, 1 update(s).

Title
Archiving server failure
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/incidents/bvp02j78n3vr

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