Vonage: Issue In Uploading Archives
Timeline of updates
- resolved
After additional investigation, we’ve detected that during the incident timeframe there were also issues initiating new video sessions, new archiving sessions and archive uploads. The issue is now fully resolved. We’re updating the incident timeframe to reflect a larger impact window of 11:02 UTC to 18:50 UTC. During this time clients would have received intermittent failures from our system.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2022-06-30 19:08 UTC, resolved after 2.3 h, 1 update(s).
- Title
- Issue In Uploading Archives
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/8kqvcv2nh7t3
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