rewindex

CompaniesVonageIncidents

Vonage: Dashboard Service issue

MinorStatus: resolvedStarted Resolved (1.3 h)1 updatevonageapi.statuspage.io (opens in new tab)

Timeline of updates

  1. resolved

    The issue that was affecting customers making payments on the Customer Dashboard using brand new credit cards has been resolved. Payments made using existing credit cards and transactions processed via APIs have not been affected. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.

From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2025-02-28 08:52 UTC, resolved after 1.3 h, 1 update(s).

Title
Dashboard Service issue
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/incidents/6bqym3m0zw06

Vonage profileRecent Vonage incidentsAll outages on February 28, 2025Vonage in February 2025MarkdownJSON