Vonage: Service Issue (Billing) in Platform

No impact listedStatus: resolvedStarted 2026-09-30 20:22 UTCResolved 2026-09-30 20:22 UTC (0 min)1 updatestspg.io

Affected components: Payments & BillingVonage Dashboard - Payments & Billing

Timeline of updates

resolved2026-09-30 20:22 UTC
We recently identified an issue affecting account balance updates for a subset of customers using Vonage Virtual Numbers. During the period 1-25 September 2026, some usage charges for Vonage Virtual Numbers subscriptions were not reflected in account balances as expected. All affected account balances have now been corrected to accurately reflect usage during the impacted period. If you have any questions, please contact api.support.vonage.com

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).