Vonage: Issue with Archiving Service
Timeline of updates
- resolved
The cause of our uploading archives delay that first occurred at 2022-07-07T00:57:37.527Z UTC has been resolved at 2022-07-07T17:09:34.902Z and affected archives are now reprocessed and uploaded. The archive uploading service has been restored. Please let support@api.vonage.com know if you continue to experience problems with this.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Vonage, started 2022-07-07 17:04 UTC, resolved after 1.9 h, 1 update(s).
- Title
- Issue with Archiving Service
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/5v84xzyqdm0d
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