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Vonage: Server Restart in South America East 1 region

MinorStatus: resolvedStarted Resolved (0 min)1 updatevonageapi.statuspage.io (opens in new tab)

Timeline of updates

  1. resolved

    On 13th July 2022, at 12:17 UTC, one of our media routers had a failure in South America East 1 region that impacted enterprise video which resulted in some customers' connections to that server to be dropped. The server immediately recovered and the issue is resolved now. Please reach out to support@api.vonage.com if you have any questions.

From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2022-07-13 13:29 UTC, resolved after 0 min, 1 update(s).

Title
Server Restart in South America East 1 region
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/incidents/32gg3zkqxcnj

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