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CompaniesVapiIncidents

Vapi: Degraded Service: Insights API and Boards Inaccessible

MinorStatus: ongoingeditedStarted Not resolved3 updates

Affected components: Vapi Dashboard

Timeline of updates

  1. degraded

    The /insights endpoints is currently experiencing an issue. This will impact any customer that use this endpoint to pull data through insights or use boards to visualize. Calls and structured outputs are not impacted. We are investigating the root cause.

  2. degraded

    We have identified the cause of the issue and have developed a fix. We are testing that change before re-deploying and will provide an update shortly.

  3. degraded

    We’ve temporarily disabled creating, editing and running reporting insights while we roll out a fix. Your existing insights and their data are safe. Calls, assistants and the rest of the API are not affected.

    We expect to restore full insights functionality tomorrow afternoon (PT) and will post an update when the functionality is available. Sorry for the disruption.

Changes Rewindex caught on this incident

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Cite this

Status incident (vendor impact label: minor) posted by Vapi, started 2026-11-10 00:27 UTC, not resolved, 3 update(s); edited after publishing.

Title
Degraded Service: Insights API and Boards Inaccessible
Vendor
Vapi
Date
URL
https://rewindex.com/company/vapi/incidents/1120407

Vapi profileRecent Vapi incidentsAll outages on November 10, 2026Vapi in November 2026MarkdownJSON