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Unbounce: Elevated Page Server Errors (Asia Pacific Region)

Impact: majorStatus: resolvedStarted Resolved (2.3 h)4 updatesSource: stspg.io (opens in new tab)
Summary

Unbounce reported a major Page Servers outage in Asia Pacific: visitors to live pages could see gateway errors; no other regions were affected. It started at 2026-08-14 15:28 UTC and was resolved at 2026-08-14 17:42 UTC, lasting 2 h 14 min. Unbounce implemented a fix and reported health checks back to 100%.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Page Servers

Timeline of updates

  1. investigating

    We're investigating elevated errors on our page servers, currently isolated to the Asia Pacific (APAC) region. Visitors from that region attempting to view live Unbounce pages may see a gateway error instead of the page loading. No other regions are currently affected.

  2. monitoring

    A fix has been implemented and we are now monitoring for recovery of Page Server in the Asia Pacific region.

  3. monitoring

    Health checks have returned to 100% as of 9:17 AM PST. Visitors from Asia Pacific region should be able to view live Unbounce pages without any errors now. Our engineering team is continuing to monitor traffic to ensure error rates stabilize completely.

  4. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Unbounce profile · Recent Unbounce incidents · Markdown · JSON