# Unbounce: Elevated Page Server Errors (Asia Pacific Region)

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-14 15:28 UTC · Resolved: 2026-08-14 17:42 UTC · Duration: 2.3 h
- Updates: 4 · Affected components: Page Servers
- [Vendor status page: https://stspg.io/py4lj9gfc4qw](https://stspg.io/py4lj9gfc4qw)
- [Company: Unbounce](https://rewindex.com/company/unbounce.md)

## Summary

Unbounce reported a major Page Servers outage in Asia Pacific: visitors to live pages could see gateway errors; no other regions were affected. It started at 2026-08-14 15:28 UTC and was resolved at 2026-08-14 17:42 UTC, lasting 2 h 14 min. Unbounce implemented a fix and reported health checks back to 100%. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-08-14 15:28 UTC: We're investigating elevated errors on our page servers, currently isolated to the Asia Pacific (APAC) region.  Visitors from that region attempting to view live Unbounce pages may see a gateway error instead of the page loading. No other regions are currently affected.
- **monitoring** 2026-08-14 16:07 UTC: A fix has been implemented and we are now monitoring for recovery of Page Server in the Asia Pacific region.
- **monitoring** 2026-08-14 16:52 UTC: Health checks have returned to 100% as of 9:17 AM PST. Visitors from Asia Pacific region should be able to view live Unbounce pages without any errors now. Our engineering team is continuing to monitor traffic to ensure error rates stabilize completely.
- **resolved** 2026-08-14 17:42 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-08-14 15:28 UTC: [Major incident: Elevated Page Server Errors (Asia Pacific Region)](https://rewindex.com/change/i7185c2ad8196f6.md)


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Canonical: https://rewindex.com/company/unbounce/incidents/182l8vndjv34 · Markdown: https://rewindex.com/company/unbounce/incidents/182l8vndjv34.md · JSON: https://rewindex.com/api/v1/companies/unbounce/incidents/182l8vndjv34 · Generated 2026-10-18T10:42:20.591Z