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CompaniesTwingateIncidents

Twingate: Admin and Reports Issues

MajorStatus: resolvedStarted Resolved (5.5 h)4 updatesstspg.io (opens in new tab)

Affected components: Admin ConsoleManagement - Admin ConsoleAnalytics - Reports DownloadsReports DownloadsManagement - Network DashboardsNetwork Dashboards

Timeline of updates

  1. investigating

    We are currently investigating service issues related to our cloud provider. The disruption is affecting the Twingate service, including the Admin Console, Report Downloads, and Network Dashboards. We will continue to monitor the situation and provide updates as we learn more.

  2. identified

    Our cloud provider has acknowledged a service issue. We are continuing to monitor the situation and will provide updates as we learn more.

  3. monitoring

    Our cloud provider has indicated that their service is recovering. Impacted Twingate services are now back online, but we are currently processing a backlog of Events. We expect this to be fully resolved within the next few hours and will provide an update when processing is complete.

  4. resolved

    Our cloud provider has confirmed full recovery of their services, and our backlog of Events has now been fully processed. We consider this incident fully resolved.

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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