Twingate: Admin Console Authentication Issues for tenants with JumpCloud IDP integration
Timeline of updates
- resolved
Admin Console Authentication is broken for our tenants that utilize JumpCloud IDP integration. This was due to a bug in authentication flows with our latest software that was deployed at 15:24 UTC on June 21st. Resolution was accomplished by reverting to the previous software at 12:42 pm UTC on June 22nd. We will add more tests and monitoring/alerting for the JumpCloud/SAML integration to avoid this in the future and for faster detection.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).