# Twingate: Admin Console Authentication Issues for tenants with JumpCloud IDP integration

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-06-21 13:30 UTC · Resolved: 2023-06-22 12:30 UTC · Duration: 23 h
- Updates: 1
- [Vendor status page: https://stspg.io/xljgjr92jh4k](https://stspg.io/xljgjr92jh4k)
- [Company: Twingate](https://rewindex.com/company/twingate.md)

## Timeline of updates

- **resolved** 2023-06-22 12:30 UTC: Admin Console Authentication is broken for our tenants that utilize JumpCloud IDP integration. This was due to a bug in authentication flows with our latest software that was deployed at 15:24 UTC on June 21st. Resolution was accomplished by reverting to the previous software at 12:42 pm UTC on June 22nd. We will add more tests and monitoring/alerting for the JumpCloud/SAML integration to avoid this in the future and for faster detection.


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Canonical: https://rewindex.com/company/twingate/incidents/nppbcgm8qkr3 · Markdown: https://rewindex.com/company/twingate/incidents/nppbcgm8qkr3.md · JSON: https://rewindex.com/api/v1/companies/twingate/incidents/nppbcgm8qkr3 · Generated 2026-10-20T00:03:14.080Z