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Twingate: Twingate MFA challenge page is slow to load

MinorStatus: resolvedStarted Resolved (3.1 h)4 updatesstspg.io (opens in new tab)

Affected components: Connector HeartbeatController

Timeline of updates

  1. investigating

    We are currently investigating degraded performance of loading the MFA page of Twingate. Customers are experiencing slower page load times due to a CDN issue but services are still functional and available. We will be posting regular updates pertaining to this incident.

  2. identified

    We have identified the issue and are currently switching to our backup CDN.

  3. monitoring

    We have switched to our backup CDN and will continue to monitor the system.

  4. resolved

    We are closing this incident as the MFA challenge page has been operating normally since our last update.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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