# Twingate: Twingate MFA challenge page is slow to load

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-01-14 22:31 UTC · Resolved: 2022-01-15 01:38 UTC · Duration: 3.1 h
- Updates: 4 · Affected components: Connector Heartbeat, Controller
- [Vendor status page: https://stspg.io/58pj0ytvj327](https://stspg.io/58pj0ytvj327)
- [Company: Twingate](https://rewindex.com/company/twingate.md)

## Timeline of updates

- **investigating** 2022-01-14 22:31 UTC: We are currently investigating degraded performance of loading the MFA page of Twingate. Customers are experiencing slower page load times due to a CDN issue but services are still functional and available. We will be posting regular updates pertaining to this incident.
- **identified** 2022-01-14 22:41 UTC: We have identified the issue and are currently switching to our backup CDN.
- **monitoring** 2022-01-14 22:58 UTC: We have switched to our backup CDN and will continue to monitor the system.
- **resolved** 2022-01-15 01:38 UTC: We are closing this incident as the MFA challenge page has been operating normally since our last update.


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Canonical: https://rewindex.com/company/twingate/incidents/jxl2c0h076hq · Markdown: https://rewindex.com/company/twingate/incidents/jxl2c0h076hq.md · JSON: https://rewindex.com/api/v1/companies/twingate/incidents/jxl2c0h076hq · Generated 2026-10-19T21:10:39.688Z