Twilio: Issues with Status CallBack Webhooks for WhatsApp
Timeline of updates
- resolved
We have started seeing recovery for receiving the status of outbound messages on their Status Callback webhook for WhatsApp. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available. Our issue with customers not receiving the status of outbound messages on their Status Callback webhook for WhatsApp has been resolved and Status Callback webhook for WhatsApp is operating normally at this time.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2026-03-16 17:54 UTC, resolved after 1.4 h, 1 update(s).
- Title
- Issues with Status CallBack Webhooks for WhatsApp
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/yn70x4z0lb64
Twilio profileRecent Twilio incidentsAll outages on March 16, 2026Twilio in March 2026MarkdownJSON