Twilio: SMS Delivery Delays From a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States
Affected components: CARRIER NETWORK - SMS Long Code, North AmericaCARRIER NETWORK - SMS Short Code, North AmericaSMS Long Code, North AmericaSMS Short Code, North America
Timeline of updates
- investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- resolved
The incident was duplicate. Our Team is working for SMS Delivery Report Delays to Multiple Small networks in Unites states of America & Canada
Changes Rewindex caught on this incident
- Incident updated: SMS Delivery Delays From a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States
- Incident updated: SMS Delivery Delays From a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
fc4ce73a7bbb371e…Version 2 captured
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
8516c09bc973eb19…Version 3 captured
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
98e8d74fcbd49604…
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).