# Twilio: SMS Delivery Delays From a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-23 13:24 UTC · Resolved: 2026-10-23 14:33 UTC · Duration: 1.1 h
- Updates: 3 · Affected components: CARRIER NETWORK - SMS Long Code, North America, CARRIER NETWORK - SMS Short Code, North America, SMS Long Code, North America, SMS Short Code, North America
- [Vendor status page: https://status.twilio.com/incidents/y8cpzcnxgk18](https://status.twilio.com/incidents/y8cpzcnxgk18)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-10-23 13:24 UTC: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-10-23 13:57 UTC: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **resolved** 2026-10-23 14:33 UTC: The incident was duplicate. Our Team is working for SMS Delivery Report Delays to Multiple Small networks in Unites states of America & Canada

## Rewindex changes for this incident

- 2026-10-23 14:03 UTC: [Incident updated: SMS Delivery Delays From a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States](https://rewindex.com/change/ra558108d270739.md)
- 2026-10-23 14:43 UTC: [Incident updated: SMS Delivery Delays From a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States](https://rewindex.com/change/r21de7ffc09b578.md)


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Canonical: https://rewindex.com/company/twilio/incidents/y8cpzcnxgk18 · Markdown: https://rewindex.com/company/twilio/incidents/y8cpzcnxgk18.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/y8cpzcnxgk18 · Generated 2026-10-24T11:08:04.248Z