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Twilio: Call quality issue from subscribers in Canada and United states of America via a subset of Long codes

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Twilio Voice was degraded for 2 hours between 10:00 PM and 12:00 AM Pacific Time on 02/02/2026. During this period of time customers may have experienced Call quality issue from subscribers in Canada and United states of America via a subset of Long codes. The issue has now been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2026-02-06 16:57 UTC, resolved after 0 min, 1 update(s).

Title
Call quality issue from subscribers in Canada and United states of America via a subset of Long codes
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/xpfyfm9rblyf

Twilio profileRecent Twilio incidentsAll outages on February 6, 2026Twilio in February 2026MarkdownJSON