Twilio: Flex Real-Time Queue Stats Inconsistencies
Timeline of updates
- resolved
We have experienced issues in Flex Real-Time reporting system for 81 hours between 01:30 on 12/02/2022 and 10:30 on 12/05/2022 Pacific Time. During this period, customers may have experienced inconsistencies in queue stats on Flex. The issue has been resolved and stats should already be fixed.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
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Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2022-12-06 14:04 UTC, resolved after 0 min, 1 update(s).
- Title
- Flex Real-Time Queue Stats Inconsistencies
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/wl63s0x2hcxf
Twilio profileRecent Twilio incidentsAll outages on December 6, 2022Twilio in December 2022MarkdownJSON