Twilio: Elevated Latency Affecting Knowledge Retrieval in Conversation Intelligence and Flex Copilot
Timeline of updates
- resolved
We are no longer experiencing elevated latency issues affecting knowledge retrieval in Conversation Intelligence and Flex Copilot. This incident has been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2026-06-17 14:18 UTC, resolved after 17 h, 1 update(s).
- Title
- Elevated Latency Affecting Knowledge Retrieval in Conversation Intelligence and Flex Copilot
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/w5pr6fnl8h77
Twilio profileRecent Twilio incidentsAll outages on June 17, 2026Twilio in June 2026MarkdownJSON