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Twilio: SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia

MinorStatus: resolvededitedStarted Resolved (3.5 h)5 updatesstatus.twilio.com (opens in new tab)

Affected components: CARRIER NETWORK - SMS, APACCARRIER NETWORK - SMS, Middle East & AfricaSMS, APACSMS, Middle East & Africa

Timeline of updates

  1. identified

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio to network subscribers on multiple networks in multiple countries across Africa and Asia. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

  4. monitoring

    We have observed a recovery in SMS delivery receipts from Twilio to Multiple Countries Across Africa and Asia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  5. resolved

    The incident has been resolved and SMS delivery receipts from Twilio to network subscribers on affected networks in multiple countries across Africa and Asia are operating normally.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-10-29 18:47 UTC, resolved after 3.5 h, 5 update(s); edited after publishing.

Title
SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/vnsd2lc51xz5

Twilio profileRecent Twilio incidentsAll outages on October 29, 2026Twilio in October 2026MarkdownJSON