Twilio: United Kingdom Account Security Carrier Partner Maintenance - Three
Affected components: CARRIER NETWORK - Legacy Identity MatchAndAttributesCARRIER NETWORK - Lookup SIM SwapLegacy Identity MatchAndAttributesLookup SIM Swap
Timeline of updates
- scheduled
Our carrier partner Three United Kingdom is conducting a planned maintenance from 29 October 2026 at 00:00 PDT until 29 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.
Impacted Products: Lookup SIM Swap, Legacy Identity MatchAndAttributes - in progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed
The scheduled maintenance has been completed.
Changes Rewindex caught on this incident
- Incident updated: United Kingdom Account Security Carrier Partner Maintenance - Three
- Incident updated: United Kingdom Account Security Carrier Partner Maintenance - Three
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-26 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
b4a1805798495c25…Version 2 captured
In the 2026-10-29 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
14473928d1bd192b…Version 3 captured
In the 2026-10-29 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
bef6698d6c4b7a4b…
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Maintenance posted by Twilio, started 2026-10-29 07:00 UTC, resolved after 4.0 h, 3 update(s); edited after publishing.
- Title
- United Kingdom Account Security Carrier Partner Maintenance - Three
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/s26hjcgx2lqt
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