Twilio: SMS Delivery Delays and Failures from Twilio to Telecall Brazil
Affected components: CARRIER NETWORK - SMS, Latin AmericaSMS, Latin America
Timeline of updates
- investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Telecall network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Telecall network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
ddc62bef050d5661…Version 2 captured
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
92982ea831d0db8c…
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2026-10-23 08:05 UTC, not resolved, 2 update(s); edited after publishing.
- Title
- SMS Delivery Delays and Failures from Twilio to Telecall Brazil
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/rz5vbrpyj4kj
Twilio profileRecent Twilio incidentsAll outages on October 23, 2026Twilio in October 2026MarkdownJSON