Twilio: Delays in Reporting Programmable Wireless Data Usage
Timeline of updates
- resolved
Approximately 20% of Programmable Wireless data usage records from June 19th, were not timely processed and the corresponding usage was not reflected in the results from the Programmable Wireless UsageRecords APIs or in Console. The issue was caused by larger than expected files received from our downstream connectivity partner at the conclusion of a maintenance window during which no usage files were delivered that consumed all of the available resources of the processing service resulting in the job failing. Twilio increased the available resources for the service and reprocessed the usage records. The amounts of data used originally missing from June 19th are now properly reflected in the results from the API and Console.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2022-06-24 16:08 UTC, resolved after 0 min, 1 update(s).
- Title
- Delays in Reporting Programmable Wireless Data Usage
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/psw1xglvh8yv
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