Twilio: Super SIM Connectivity Interruption
Timeline of updates
- resolved
Our engineering team has identified the the root cause of the service restart to be a side effect of an internal tool used for capturing packet traces to help support customers. We have suspended use of this tool until a fix for this issue is deployed. There should not be anymore connectivity interruptions for Super SIM.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2023-05-11 19:02 UTC, resolved after 1.5 h, 1 update(s).
- Title
- Super SIM Connectivity Interruption
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/phgdhvmjs4x0
Twilio profileRecent Twilio incidentsAll outages on May 11, 2023Twilio in May 2023MarkdownJSON