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Twilio: Twilio Voice ConversationRelay Transcription Issues

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Twilio Voice ConversationRelay was degraded for 120 minutes between 09:00 and 11:00 Pacific Time on 03/23/2026. During this period of time, customers using Deepgram Nova-2 with multilingual support enabled may have experienced missing transcriptions. The issue has now been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2026-03-24 14:30 UTC, resolved after 0 min, 1 update(s).

Title
Twilio Voice ConversationRelay Transcription Issues
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/pcjtwgpgblx6

Twilio profileRecent Twilio incidentsAll outages on March 24, 2026Twilio in March 2026MarkdownJSON