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Twilio: Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.twilio.com (opens in new tab)

Affected components: CARRIER NETWORK - Voice, Latin AmericaVoice, Latin America

Timeline of updates

  1. resolved

    On October 31, 2026, from 5AM to 8AM PT, customers may have experienced an issue with some inbound calls to Twilio Brazil numbers having no audio, and some calls also dropping. The impact was linked to a carrier fiber cut and a fallback route that could not handle the traffic load. The issue has been resolved and Voice is operating normally.

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Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2026-11-02 20:55 UTC, resolved after 0 min, 1 update(s).

Title
Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/p3xbyh7wpvq2

Twilio profileRecent Twilio incidentsAll outages on November 2, 2026Twilio in November 2026MarkdownJSON