Twilio: Issues When Attempting to Update Whatsapp Profiles via API and Console for a Subset of Users
Timeline of updates
- resolved
WhatsApp Business Profile management performance issues have been resolved and the WhatsApp Messaging Channel is operating normally at this time.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2026-03-26 18:11 UTC, resolved after 20 h, 1 update(s).
- Title
- Issues When Attempting to Update Whatsapp Profiles via API and Console for a Subset of Users
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/ndj92lcyb3dz
Twilio profileRecent Twilio incidentsAll outages on March 26, 2026Twilio in March 2026MarkdownJSON